When I walk into your salon, it is with the expectation that I will walk out looking different. Not "suddenly supermodel" different, because if I didn't have a grasp on reality I would be cutting my own hair with garden shears, but a new look that is other than the one I am sporting. I suppose there are some who go in for a "trim" meaning "maintenance" in the sense of "keep my hair looking like it did three weeks ago", but that is not me. It's just hair. It grows (or you buy more). I'm not precious about it, and I expect that you will believe and listen to me when I tell you things like "layers", "texture", "movement", and "I've had it all different lengths, so I'm not worried about going shorter or looking a little funky. In fact, that would be great". These seem to me to be words that fit into your vocabularies. Also, when you ask me questions it would be helpful if you would listen to the answers, as that would save me quite a bit of frustration later when you've "styled" my hair in ways that don't suit. If I say one side seems/looks a little longer than the other side, please do something about it - you can pull on it all you like, but I'm the one who lives with it and looks at it every day, and if I say it looks longer than it does. A little obnoxious, perhaps - but I'm the one who's an expert on my hair. You've known me for five minutes and will forget my face and head as soon as I leave, so kindly pay attention in the meantime.
Your tip and my return business rely on it.
Think about it -
Me
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| HAHAHAHAHA.... but true. |
P.S. I wonder if there are YouTube tutorials on how to cut your own hair... I bet there are. You can find anything on YouTube. And I could use the tip.
1 comment:
I love this post! So true! I wish more hair stylists would understand that if you want something done to your hair, you only offer your "expert advise" if you ask for it not just offer/demand it so freely!
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